Frequently Asked Questions (FAQ)
1. What is Parentra?
Parentra is a supportive platform designed to help parents with everyday challenges. Whether you're navigating early childhood, school-age behavior, or teen transitions, we offer helpful tips, tools, and expert advice to guide you along the way.
2. Who is this website for?
Our content is created for parents, caregivers, and guardians of children from birth through the teenage years. Whether you’re a new parent or a seasoned one, there’s something here for you.
3. Is the content written by professionals?
Yes! We work with parenting experts, child development specialists, and real parents to provide accurate, supportive, and practical advice. All articles and tools are reviewed for accuracy and empathy.
4. Do I need to create an account to use the site?
No account is needed to browse articles and resources. However, creating a free account gives you access to personalized features like saving favorites, receiving tailored recommendations, and more.
5. Is the website free to use?
Yes! Most of our content and tools are completely free. In the future, we may offer optional premium features or downloadable resources, but the core site will always remain free and accessible.
6. How do you keep my information safe?
Your privacy and security are very important to us. We only collect essential information (with your consent) and never share your data with third parties without your permission. You can learn more in our Privacy Policy and Cookies Policy.
7. Can I submit a question or topic idea?
Absolutely! We welcome suggestions from our community. If you have a parenting question or want us to cover a specific topic, send us a message at [your email address] or through our contact page.
8. Do you offer one-on-one parenting support?
We’re currently focused on providing helpful content and self-guided tools. However, we may offer access to parenting coaches or live support options in the near future. Stay tuned!
9. Is this website available in other languages?
Right now, the site is available in English, but we’re working on expanding to support more languages based on demand.
10. How often is the content updated?
We update the site regularly with new articles, features, and tools. You can subscribe to our newsletter to stay up to date with the latest parenting tips and updates.
FAQ
How long is this program?
Mental health support doesn't have a timeline and neither does our program. While the initial Parenting with Purpose roadmap is expected to take around 4 weeks to complete, we offer ongoing support as long as you need it.
How often will I meet with my coach?
We offer a weekly or biweekly session option to best suit your needs. You will meet with your coach at your chosen cadence to discuss what you are learning and set goals.
What can I expect from a meeting with my coach?
Calls with your coach will take place virtually through Upheal and follow a customized agenda your coach will set weekly based on previous sessions. You will discuss your goals from the last week, your goals for the upcoming week, and (when applicable) the results of your assessments.
How often can I message my coach?
You are able to message your coach at any time. If you have any urgent concerns, your coach will get back to you as soon as they can. If you have questions or comments that may be best addressed in your next weekly session, your coach may save those to address face-to-face.
